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Keep your Computer Free of Viruses!
How to use AVG 8.0 AntiVirus!
Update AVG  Run
a Scan  Verify
Scan Results
What
if....?
Update
AVG
-
Open AVG
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Click Start, then go to All Programs, then to AVG Free
8.0 and click on AVG Free User Interface
Click
Image for example: 
-
Click
Update Now
Click
Image for example: 
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Click
Update
Click
Image for example: 
....or
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Right
Click the AVG icon in the system tray in the lower right
corner of your desktop and click on Update Now
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Click
Update
Click
Image for example:
Run
a Scan manually
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Open AVG
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Click Start, then go to All Programs, then to
AVG Free 8.0 and click on AVG Free User
Interface
Click
Image for example:
....or
right click the AVG icon in the system tray in the lower right
corner of your desktop and click on Open AVG User Interface
-
In
the left pane, Click on Computer Scanner
Click
Image for example: 
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Click
Scan Whole Computer
Click
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If
warnings found, Click the Warnings tab
Click
Image for example: 
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Click
Remove all unhealed objects
Click
Image for example: 
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Click
Yes
Click
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Vista
Users: Click Continue to security message
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Once finished, Click
Close Results
Click
Image for example: 
Verify
Scan Results If
you missed the test results window that pops up, you can still verify you
are virus free. Follow these instructions to verify.
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From
the top menu options, Click History then Scan
results
Click
Image for example: 
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Verify that it shows
0/0 under Infections
Click
Image for example:  What
If.... What
if it shows you have a virus and it didn't get rid of it? Don't
panic. There are a few things we can do to get rid of these pesky
viruses. Scenario
one: AVG will sometimes give you a pop up that shows it
found a virus. This window will have options on what to do with
it. Always click the option Move to Vault. Once
a file has been moved to the vault, it is no longer a threat to your
system. If your computer is acting normal after moving that file to
the vault then it is safe to empty the vault and get rid of the
file. If it does cause problems, then the file needs to be restored
and then replaced with an uninfected file. We can do that for you. To
empty the vault
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From
the top menu options, Click on History then Virus
Vault in the left pane
Click
Image for example: 
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Click on
Empty Vault
Click
Image for example: 
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Click
OK to exit
To
Restore a file
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From
the top menu options, Click on History then Virus
Vault in the left pane
Click
Image for example:
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Highlight the file you need to restore
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Click on Restore
Scenario
two: AVG shows it found a virus in the scan, but didn't
do anything with it. You have two choices to remove this file.
First, you can find it and delete the file yourself, or you can bring it
in to us and we will remove the file for you. It all depends on how
comfortable you are with exploring Windows file system. How
to find the file
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From
the top menu options, Click History
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Double click the Test that states it found a virus
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Scroll down until you find the file - it will be in red writing
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Make note of the path....example would be
C:\Documents and Settings\Owner\Local Settings\Temp
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Explore to the file location and delete the file manually.
For any questions please call 480-218-4960
or E-Mail info@mesasos.com
Copyright
© 2004 (servingonlineseniors.com, mesasos.com, sosmesa.com,
oneononesolutions.com) All rights reserved.
05/09/08 |
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