How to Use AVG 8.0 AntiVirus!

Update AVG

  1. Open AVG

  1. Click Start, then go to All Programs, then to AVG Free 8.0 and click on AVG Free User Interface

  1. Click Update Now

  1. Click Update

 

....or 

  1. Right Click the AVG icon in the system tray in the lower right corner of your desktop and click on Update Now

  1. Click Update

Run a Scan manually

  1. Open AVG

  1. Click Start, then go to All Programs, then to AVG Free 8.0 and click on AVG Free User Interface

....or right click the AVG icon in the system tray in the lower right corner of your desktop and click on Open AVG User Interface

  1. In the left pane, Click on Computer Scanner

  • Click Scan Whole Computer

  • If warnings found, Click the Warnings tab

  • Click Remove all unhealed objects

  • Click Yes

    1. Vista Users: Click Continue to security message

    1. Once finished, Click Close Results

    Verify Scan Results

    If you missed the test results window that pops up, you can still verify you are virus free.  Follow these instructions to verify.

    1. From the top menu options, Click History then Scan results

    2. Verify that it shows 0/0 under Infections

    What If....

    What if it shows you have a virus and it didn't get rid of it?  Don't panic.  There are a few things we can do to get rid of these pesky viruses.

    Scenario one:  AVG will sometimes give you a pop up that shows it found a virus.  This window will have options on what to do with it.  Always click the option Move to Vault.  Once a file has been moved to the vault, it is no longer a threat to your system.  If your computer is acting normal after moving that file to the vault then it is safe to empty the vault and get rid of the file.  If it does cause problems, then the file needs to be restored and then replaced with an uninfected file.  We can do that for you.

    To empty the vault

    1. From the top menu options, Click on History then Virus Vault in the left pane

    2. Click on Empty Vault

  • Click OK to exit

  • To Restore a file

    1. From the top menu options, Click on History then Virus Vault in the left pane

    1. Highlight the file you need to restore 

    2. Click on Restore

     

    Scenario two:  AVG shows it found a virus in the scan, but didn't do anything with it.  You have two choices to remove this file.  First, you can find it and delete the file yourself, or you can bring it in to us and we will remove the file for you.  It all depends on how comfortable you are with exploring Windows file system.

    How to find the file

    1. From the top menu options, Click History

    2. Double click the Test that states it found a virus

    3. Scroll down until you find the file - it will be in red writing

    4. Make note of the path....example would be C:\Documents and Settings\Owner\Local Settings\Temp

    5. Explore to the file location and delete the file manually.

    That's it!  You now have AVG 8.0 AntiVirus to protect against viruses.

    For any questions please call 480-218-4960
    or E-Mail info@mesasos.com

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    05/09/08