The leading cause of formats are Viruses, Spyware or Malware that cannot be removed successfully with the basic cleanup. We highly suggest a format to be performed whenever there are a large number of Viruses, Spyware and Malware found on a system. A format will be required in the event the Operating System or System Services have become corrupt because of these infections.
Formatting a computer allows us to remove a user's data and then wipe out the hard drive to begin anew. This allows a fresh copy of Windows to be installed and data to be restored in a clean system environment. We scan every backup before sending the computer out, so the spyware or viruses cannot reinfest the system. It is pertinent that every computer User be very careful when surfing the internet. Watch for suspicious behavior as you navigate the internet and react quickly to any pop-ups or questions. NEVER click a link in a pop-up! Once you say yes to a malware program, it's in your computer and your Anti-Virus and Anti-Spyware programs will not protect you.
The best way to ensure you do not get infected when you get pop-ups, is to close the window by clicking the red X in the upper right-hand corner.
